The future of healthcare is virtual

Posted on October 01, 2021 | Sponsored Content | 0 Comments

The exponential growth of virtual health care

Virtual Health has been a critical piece of the healthcare sector for at least a decade, but it was often in the shadows of the overarching health care system. The Covid-19 pandemic changed that. Virtual health has become one of the largest growing business sectors and is now recognized as a critical piece of the health care system by private health organizations in the United States and the public health system in Canada. COVID-19 has accelerated both the adoption and demand for virtual care. Virtual health care is now a core piece of a more technologically connected healthcare world.

Virtual care breaks down barriers using versatile technology to deliver health education, health information and health assessment services at a distance, and is particularly beneficial for individuals in rural and remote communities. The availability of virtual care reduces emergency room visits, and provides access to primary care and management of chronic health problems for people who may not have access to these services without burdensome travel.



Charlene Brophy, Fonemed President and CEO



Fonemed President and CEO, Charlene Brophy, says her company is poised for the opportunities and challenges that lie ahead. “ We continue to make a difference in the lives of the people we serve. When we engage with someone on the other end of the telephone or chat line, they are ill or they are worried. Something has led them to seek health care advice. So we are there to help.”

Helping people is both a simple and complex mission. But it drives everything that Fonemed does. Beyond providing services, Fonemed also provides solutions – technology exclusive opportunities, and technology and services combined. Fonemed developed its properitary software platform as the backbone for all internal operations, including the NL 811 service and Fonemed’s 300+ US client base. Additonally the software platform is used to support the province of Saskatchewan’s 811 service and has been licensed to multiple clients throughout the US, Caribbean and Asia.

Fonemed’s software was designed by a development team that included front-line registered nurses, ensuring the platform was intuitive with the clinical requirements always at the forefront. The platform is continually updated with enhanced features and functionality such as a biomonitoring module to address the changing remote monitoring landscape.

Fonemed is a successful growth-oriented virtual health company offering 24/7 remote nursing advice and health assessment services, chronic disease management and biometric monitoring internationally. With offices in St. John’s, Corner Brook, and St. Anthony, and an office in Ventura, California, Fonemed serves more than 25 million people in North America alone through contracts with government health agencies, physician practices, benefits and EAP providers, hospitals, universities and health clinics.

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