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“I believe a team that is inspired individually, and as a group, can do much more than a team that is directed to do specific tasks and is micro-managed.”
Teamwork needs no tourniquets By her own admission, Corrine has no formal business background. Nevertheless, she’s built a strong team, including a clinical advisory board. “Being surrounded with the right people, and maintaining the right mindset,” she says, “has (given) me the motivation to continue.”
Ripping off the bandaid Most of Corrine’s time this past year was consumed with the search for investment capital: revising her business plan, pitching to investors throughout Canada and United States. The operation was successful, securing her early stage company a multi-million investment. Stay tuned for further developments.
“Set a clear vision and communicate it often. Be firm but fair. Get the right people on the bus.”
The opposite of risk averse Dan runs headlong into a field of opportunity and makes his own luck. Along the way, he’s learned a few things about leadership. “I’m proud to have built my own organization from start-up to high growth stage,” he says. “I’m equally proud to have retained many of the original key employees and managers who believed in our success along the way.”
Service bundle A recent joint venture has positioned DSM for continued growth, increased efficiencies and new market opportunities. Though the 11-month negotiation required tenacity, patience and a certain amount of creativity, Dan says the result has been well worth the effort involved.
“I will never invest in an operating business unless I am involved in the day-to-day operation.”
Raising the bar Tim is very clear in his management expectations. “Every employee, from the CEO to the janitor, is expected to perform, produce, be accountable and appreciate that our primary purpose is to service our clients,” he says. “Everyone must produce and pay their way or they are gone.”
Key takeaways Having founded four national organizations in diverse sectors, Tim maintains that skill sets are portable — provided you have a strong value system, outstanding employees and an exceptional work ethic. “Continued improvement is part of our DNA,” he says. As is strategic differentiation: AMJ Campbell Van Lines, a 1,000-truck company Tim founded and owned until 1999, required its drivers to wear ties. “It didn’t make us better truckers, but it sent a message that we were different.”
“You can never be too thorough in checking critical items… I am a firm believer that people respect what you inspect.”
No stone left unturned Troy’s transformation of his 80-acre East Point property into a premier retail destination is legendary in the Port City. His challenge? To create a workable site out of a mountain of rock, while attracting enough retailers to fill what will be the second largest retail development in Atlantic Canada. But for someone with Northrup’s determination and vision, what’s 1.5 million cubic meters of rock and dozens of national retailers and hospitality service providers? Apparently, not much of an obstacle at all.
Never see him sweat When a technical malfunction in his vintage float plane nearly grounded this serial entrepreneur/qualified pilot for good, Troy had the presence of mind to grab the rudder cables so he could make a safe landing. When someone doesn’t panic during a life or death crisis, you can imagine his intestinal fortitude for business. Pity his competitors.
“I reduce all of our challenges and opportunities down to a simple golden rule: the bigger we get, the smaller we must act.”
No capital here No, we didn’t make a typo in Brendan’s lowercase title. It’s a deliberate mind-framing strategy at Columbus, where no one gets a capitalized title. Says Brendan: “Whether you are a csr, cfo or ceo, we all have a job to do — together.”
Making a difference From its earliest stages, Columbus’s management team made a pact to improve the countries in which they operate. And not just in the digital space either. Columbus invests in nation building by sponsoring education, arts, culture and sports initiatives as well as public-private partnerships. “Quite simply,” says Brendan, “our focus on corporate social responsibility is viewed as a true competitive advantage, a meaningful corporate differentiator, and most importantly — the right thing to do.”
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