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“ I like people. I try to be approachable and not take myself too seriously”
Building Online Platforms As Scrimshaw says, Atlantic Lottery was the first North American operation of its kind to offer online gaming. Currently, it’s working on a comprehensive response to the 2,500 online gaming providers operating in this region without regulatory oversight. Specifically, it’s putting together a competitive product that augments its existing ones. Notes Scrimshaw: “This will be a leader in both responsible and sustainably profitable gambling online in Atlantic Canada.”
Propelling Responsible Growth Scrimshaw comes down to first principles: Make the products he offers relevant to the customer; operate efficiently; and “continually expand the company’s social license to operate.” In this context, that means achieving meaningful, responsible growth.
“ There is power in what committed and skilled individuals can achieve”
Synergies and Connections In fact, the five-year plan for East Coast Credit comes down to thinking locally and acting globally. Says Shea: “We need to continue to develop products and services that allow us to compete at the national level but at the same time constantly (remind us) what brought success in the past.”
Outside the Vault Shea says East Coast Credit is always innovative and willing to look at new ways of doing things. In fact, just over the past year, the Nova Scotia Community College approached him with an idea: Create a credit union for students. It’s a notion, and Shea thinks he’ll jump aboard.
“ Dream big, be fearless and challenge the status quo”
Playing the long game Simm believes that to be an authentic leader, you must truly embrace the vision and mission of the organization. As she says, “Be committed and respond to the needs of your customer. Live these values.” At the same time, she notes, don’t be afraid to make a mistake, as long as doing so becomes a learning opportunity for the entire organization.
Toward the Future Simm says the elder-care sector is facing exponential growth and funding cutbacks. Still, she insists, “Our strength is in our relationship with our communities and the long-serving staff who believe in our mission. We must continue to achieve further economies of scale, streamline our business model and closely monitor trends in our environment to enable our responsiveness to impending change from funders.”
“ Inspire trust by demonstrating competence; honour your commitments”
Fishing for Growth Smith says Clearwater has recognized an increase in consumer demand for “convenience-based meal solutions.” With a variety of new value-added items hitting seafood shelves, buyers are gravitating towards healthier options and protein variety. “We remain focused on building our presence in this category,” he says. Presently, the company is actively investing in its access to wild and sustainably harvested seafood through acquisitions, partnerships, joint ventures and commercial agreements.
Never Cut Bait Smith believes there’s no substitute for direct action in business leadership. “There are some fundamental traits that are vitally important, because together they lead to trust,” he says. “This is an essential element of a strong team. Those traits are simple and straightforward: having clear goals, strong principles, confidence, courage, drive, openness to ideas, and working hard to be inspiring and compelling.”
“ No one wants to be part of any environment where trust doesn’t exist”
Pumping the Volume Sparkes doesn’t want to push his luck too far, but he does say that his five-year goal is to double his sales volume as he works to improve profit margins and “quadruple the capacity for future growth.”
Re-inventing the Barrel To achieve these ends, innovation is front and center. As Sparkes says, his operation has invented an innovative system to dry grapes to enhance the quality of red wines and introduced “a new wine style to this region that has become an overnight success”.
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